It is truly a refreshing discovery to find a supplier and their representatives who embrace the importance of customer service in this busy, changing, and bottom-line working world.
Applied Copier Concepts and their star sales representative, as well as their service technician, continue to define what it means to always put the customer first. When asked to maintain and beat down costs, our sales representative was there for the assist. Whenever maintenance issues have occurred, our service technician was on the spot to handle the situation promptly and with ‘can do‘ spirit. There may be other office machine companies we could go to, but we would be hard pressed to find any company that has helped us save substantial costs and go the extra mile as Applied Copier Concepts has demonstrated through their high level commitment to service. Thank you, Applied Copier Concepts Team. We appreciate the extraordinary efforts you make as one of our preferred suppliers and look forward to a continued long-term business relationship. Amy Beck Purchasing Manager Carolina Biological Supply Company
